Common wall · Users can see each other's data in my app
One user can see another user’s data.
Immediate plain-English steps when an AI-built app exposes another user’s data, plus when to pause access and begin a focused Rescue.
Rescue signal
Reviewed July 13, 2026
Direct answer
What this wall usually means.
If one user can see another user’s data, stop inviting people and restrict access to the affected feature immediately. This is a data-boundary failure, not a cosmetic bug. Preserve evidence without copying private records, identify which accounts and actions are affected, and get focused help before asking AI to rewrite broad parts of the app.
Recognize it
Symptoms that belong together.
- A new account opens with records created by a different account.
- Changing an address or identifier reveals another customer’s content.
- The interface hides a record, but a direct request still returns it.
- Founder or admin permissions appear on ordinary customer accounts.
First checks
Gather evidence before another patch.
- 01Pause new sign-ups or disable the affected journey if you can do so safely.
- 02Do not paste customer records, access details, or screenshots with private data into an AI chat.
- 03Record only the account types, actions, and record identifiers needed to reproduce the boundary failure.
- 04Preserve the current project and live settings before changing access rules.
DIY or bring in help?
Stop when the risk is larger than the clue.
A focused check is reasonable when you have a stable version and one repeatable failure. Bring in help when the app, customer impact, or safety boundary is no longer clear.
- Any real customer information may be visible to the wrong person.
- You cannot confidently limit access while preserving evidence.
- The app relies on interface hiding rather than enforced data permissions.
- Book a Rescue call →
Inside the Ship Framework
Secure
Secure verifies data boundaries at the point where information is requested, not only in what the screen chooses to show. It also separates ordinary customer access from founder or administrative access.
See all seven stages →Questions founders ask
Before you change anything.
Is hiding the data in the interface enough?
No. A screen can hide a record while the underlying app still sends it to the browser or returns it to a direct request. The access boundary must be enforced where the data is read and changed.
Should I ask an AI tool to inspect real customer records?
Do not paste real customer data, private keys, or live access details into an AI conversation. Use synthetic test accounts and minimal identifiers, and involve a qualified person when real information may be exposed.
Can I keep the rest of the app live?
That depends on how widely the failed boundary is used and whether access can be safely restricted. When real data may be exposed, prioritize containment and evidence over continued availability.
Related walls
Symptoms often travel together.
Published by ShipTheVibes. This guide is general product-readiness information, not legal or security incident advice.
Your next move
Turn the symptom into a useful next step.
Tell us what you built, what customers see, and when it last worked. The Audit helps determine whether Rescue is the right next move.